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Version: 5.2

Zabbix: Integration with Incident Manager

Overview​

The Zabbix module automatically registers triggered alerts and triggers in the Incident Manager using the zabbix_rule reference data and scheduled tasks.

Incident Manager

Incident Creation​

Incident registration is performed automatically by scheduled tasks that populate the zabbix_rule reference data.

zabbix_rule Reference Data​

This reference data contains normalized descriptions and parameters of incidents received from Zabbix.
It enriches events about alerts and triggered triggers with additional descriptions and comments, allowing data normalization for incident creation.

zabbix_rule Reference Data

Example Task​

The scheduled task [Zabbix] Indexing alerts forms the main data structure and links alerts with rule descriptions from the zabbix_rule reference data. As a result, data normalization and preparation for further registration in the Incident Manager are performed.

Example Task

Result​

After the tasks are executed, incidents are automatically created in the Incident Manager. Each incident contains a description, severity level, and additional parameters corresponding to the data from Zabbix.

Created Incident

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The integration of Zabbix with Search Anywhere Framework not only allows collecting metrics and events but also enables automatic response to incidents, improving monitoring efficiency.