Resource-Service Model v2.0

Key Changes

The updated Resource-Service Model (RSM) introduces fundamental changes to core entities used in model construction:

• Layers now replace models, serving as containers for monitoring objects with role-based access control

• Services replace indicators, representing either individual monitoring components or logical component groups, whose status depends on their metrics or other dependent services

New Features

The v2.0 update delivers:

• Redesigned user interface

• Enhanced graph visualization with richer contextual data

• Multi-level service impact (services can affect multiple higher-level services)

• Layer support for multiple independent models (graph with multiple connected components)

• Advanced analytics for service and metric states